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Frequently Asked Questions

  • How do I know if I have fiber internet, cable internet, or something else?
    Only 2% of residents and 6% of businesses in Placerville have access to fiber. The vast majority of the city's residents are served by Comcast (cable internet) or AT&T (DSL). Certain areas can only access the internet via Satellite providers such as ViaSat, Hughesnet. Some use 5G or LTE technology to connect to the internet via their cellular provider (Verizon, AT&T, T-Mobile, etc). [SOURCE: Data according to the FCC, May 1, 2023]
  • How much is this going to cost?
    While the specific costs are yet to be determined, we estimate a 30-40% reduction in price for internet for a significantly faster speed than what is currently available.
  • What is Open Access?
    Open access allows multiple internet service providers (ISPs) to share the same wiring to connect consumers, providing better capital investment returns and more competitive choices for faster, cheaper internet access.
  • Is this initiative only for home internet?
    Connect Placerville aims to help reduce the digital divide, and connect as many business, residents, and government locations as possible. Open Access has applications for healthcare, at-home learning, and can even have applications in the energy sector.
  • Do I have to live in Placerville to participate?
    Yes. This initiative is for Placerville residents, business owners operating within Placerville, and agencies located in Placerville. Participation will be optional.
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